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Prozone IT Solutions

What are the roles of a Business Analyst and a Software Developer in Prozone?

We spoke with Nataša, a Business Analyst, and Branislav, a Software Developer who work together on the project across a number of departments of our long-time client, an oil company. We were eager to learn about the projects they are working on and the status of their collaboration.

Prozone IT Solutions

Our first 20 years – beginning, ups, and downs of Prozone

Patience, persistence, and hard work are the way to success. This year, we are celebrating our 20th birthday, and we are a hundred percent sure that this is what has led to a stable company that helps a number of industries make their jobs easier and more efficient. A journey of thousand miles is behind […]

Prozone IT Solutions

Why Custom Software is the Right Choice for You

The advantage of custom software is that you have a team that can understand all of your requests at any moment and make them happen.

Solving Logistics & Supply Management Challenges in eCommerce

The growing functionality of software has forever changed the way we look at purchasing goods. Needless to say, the countless benefits of buying things online have also managed to pose several new challenges.

As your company grows, delivering the best experience to your customers, business partners, and employees can become complicated, especially if you lack the bandwidth to focus on effective logistics and supply management.

As most growing businesses don’t always have the option of housing stock, teams can sometimes become overwhelmed by managing supply chain and logistics tasks, especially when it shouldn’t be their primary role within the company.

For a modern-day firm, the purchasing experience needs to be fast and seamless, enabling everyone to focus on their job and automate as many aspects of processes as possible.

So, how should you deliver a top-quality experience and keep supply chain and logistic issues at bay at the same time?

Read on to find out.

Find a Partner

Whether you opt for in-house or outsourcing tasks that are logistics-related, dealing with warehouses can be tough, especially if you don’t have the necessary manpower to handle it efficiently. Keeping track of your inventory and striving to reach more people can quickly become too much, even if you’re trying to juggle everything together with your best staff.

Finding a partner who can take up inventory tasks can be a real game-changer.

On that end, hiring an IT solutions company to create a piece of software (or plugin) with the tech capabilities that can simplify logistics with functionalities like centralized supplier database, improved catalogue management, or direct punch-out functionality can be a great option. Forming a partnership with a leading development company will enable you to always implement the latest tech solutions to ensure that your eCommerce platform will always perform at its optimum, not just in terms of UX and website performance, but also in terms of behind-the-scenes tasks, such as logistics and supply management.

Automate for Success

To make the best shipping, supply management, and logistics decisions, you need the insight, the technology, and the skills.

Capitalizing on all three of these segments isn’t a walk in the park as you have to juggle several pieces of information and a large amount of data all at the same time. Doing these things “manually” can lead to overlooked facts, errors, and decisions that are far from optimal down the line.

Automating some of your shipping, logistics, and supply management processes. Apart from using the necessary software to measure metrics and handle basic operations, you can go even further. Using robots in your fulfilment center is only one of those options that might become mainstream in the future. Also, experts estimate that by 2030, most logistic operations (now mostly handled by third parties) will be fully automated. Stock forecasting, replenishment, inventory management can all be handled by the right software, enabling you to focus on business and ensuring that your buyers will get their packages and have a pleasant experience with your brand.

Look for the Right Features

Looking for the right software or plugin is more or less about knowing the features you need. For instance, if you’re using the IBM Maximo interface, you need an add-on that allows online collaboration with external suppliers which simplifies the entire purchase/logistics/supply management process.

As mentioned above, you need essential features, such as a centralized supplier database, improved catalogue management, direct punch-out functionality. The latter can greatly simplify the entire process, as it enables users to punch out directly from the interface to the marketplace and search for products from integrated suppliers.

Also having the option of the selected goods being auto-populated to the purchase requests is also a must, as it will make sure that your data is correct and current.

Synchronizing Your Inventory

Undoubtedly, if there’s something that resembles rocket science in all the necessary processes to run an eCommerce platform, inventory management will pretty much have to take the top spot.

Excess inventory ties up cash that you could use for other areas of your business, but you also can’t let your business have empty stocks of any product, right?

Not having something at hand can lead to bad customer experiences and not having adequate control over your inventory is one of the main causes of bad experiences.

Solving inventory issues can be a huge challenge, and most of the time you can’t be on top of your game as you simply can’t forecast buyer trends.

However, using software to simplify your inventory process can at least give you the upper hand when it comes to handling your current stock, giving you insight into which products are the most popular and can give you better trend insights overall.

Finishing Thoughts

All in all, managing your supplies and logistics needs to be prioritized if you want to improve your business. Having the necessary tools, add-ons, software, and metric trackers can give you all the information you need to make smarter decisions while automation can help you free up valuable time and can help you minimize errors. That’s why, investing in applications, plugins, and software overall is a smart idea to improve your internal processes which will result in a better online reputation, more satisfied customers, more regulars, and even full-blown brand ambassadors.