Microsoft Solutions

Financial and banking
Government
Oil&Gas
Energy and Utilities
Streamline and automate digital banking operations for various finance, risk, and compliance systems to reduce cost and complexity, while driving sales of innovative products and services.
Implement integration and end user-centric solutions to improve government services and streamline internal processes through robust software, enterprise mobility and analytics.
Provide oil and gas enterprises with best practices to help improve the productivity, efficiency, and safety of their critical assets.
Handle the end-to-end process of energy generation, transmission, distribution, and retail by digitizing energy management systems to meet changing regulatory, environmental, operational, customer, and technological needs.

Microsoft CRM – Customer Relationship Management (CRM)

Customer Relationship Management (CRM) is a system for managing a company’s interactions with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support. CRM can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty.

CRM tools make the customer-facing functions of business easier. They help you:

  • Centralize customer information
  • Automate marketing interactions
  • Provide business intelligence
  • Facilitate communications
  • Track sales opportunities
  • Analyze data
  • Enable responsive customer service

Running a successful business is no simple task. When marketing campaigns, data analysis, meetings, customer care, and more all happen simultaneously, you need a powerful CRM solution to bring all these functions together in one place.

Microsoft Dynamics delivers the full spectrum of CRM through five individual apps— Sales, Customer Service, Field Service, Project Service Automation, and Marketing —that work seamlessly together. So you can buy just what your business needs now, and add others as those needs grow.