Prozone is offering solutions that can empower governmental organizations to efficiently manage all documentation and all processes related to organizing, creating, distributing and reviewing documents within the existing set up.

This system also allows the governmental institutions to dramatically improve its workflow process, by creating significant savings in man-working hours, providing an evermore efficient service to the citizens.

Our software enables operations with large amounts of documents, central access to documents, while significantly reducing paper document usage. Over and above, all documentation remains systematically organized and archived once the process is executed.

Prozone offers two types of solutions;
Systems are created to increase the efficiency of governmental organizations starting from various local councils to city halls completing solutions for provincial or state governments.

The system handles all the documents that are created approved and legislated by the government. It also serves as a platform where all the needed material gets prepared and approved by selected working bodies within the government and it handles the systems for electronic conferences. This system also provides advanced workflow solutions for all governmental bodies which also includes features such as parliament voting and legislation distribution.

Aside from the internal systems implemented for the government, we also provide systems that have interaction with members of the public. There are four defined levels of interaction between the public and government,

These are:

• Stage 1 - Information: online information about public services
• Stage 2 - Interaction: downloading of forms
• Stage 3 - Two-way interaction: processing of forms, including authentication
• Stage 4 - Transaction: full case handling, decision and delivery (payment)

Outside of the above mentioned functions the users are also able to review old requests or forms, and/or follow the process of pending ones.

eDocumentus provides the solution handling all documents and processes

This system allows:

• The implementation of access to public services
• The Automation of all processes is critical for providing services
• Unique point of service access
• Integration of information that comes from different sources
• Following of request statuses and deadlines

These are the services that can be provided for members of the public

• Income Tax Declaration
• Job Searches by labor Offices
• Social Security Contributions
• Personal Documents
• Car Registration
• Certificates (birth, marriage) Request and Delivery
• Announcement of moving (change of address)

These are the services that can be provided for businesses

The 8 services for businesses are as follows:

• Social security contributions for employees
• VAT: declaration, notification
• Environment-related permits

The benefits of this system are the following:

• Reduced number of calls and personal visits
• Satisfied members of the public and government officials
• Reduced operating costs
• Closer relationship between governments and citizens

We have successfully implemented eGovernment solutions, that are currently servicing hundreds of government officials whilst saving their valuable time, and at the same time we are delivering services which are of benefit to the business community and general public.